Claude Certification Guide CCAR-P

Practice questions

110 scenario questions across all seven domains, mixed by default so you have to recognise which domain a question belongs to — half the difficulty on the real exam. Every answer explains why the wrong options are wrong, which is where the reasoning actually lives.

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Each question has its own page with the answer and a full explanation.

Integration 21
  1. A marketing-analytics agent is connected to a vendor's MCP server that exposes 30 tools, including campaign…
  2. A coding agent used in CI only needs to run the test suite and read repository files. It currently runs with…
  3. A support organization's agent needs to issue goodwill credits in about 5% of conversations; most…
  4. A legal-research assistant serves attorneys at a firm with strict ethical walls: attorneys on one matter must…
  5. A banking assistant's get_transactions tool accepts an account_id argument filled in by the model from the…
  6. A platform team moves an internal MCP server that lets agents query HR and payroll data from a local stdio…
  7. A fraud-screening step inside a checkout flow must return an allow, deny or review decision in under 800 ms…
  8. A document-QA assistant answers employee questions. On your evaluation set, a fast model matches a larger…
  9. An insurance company's nightly job extracts fields from 200,000 scanned claim letters for next-morning…
  10. A multi-agent customer-onboarding system intermittently takes over a minute to respond. Each service logs its…
  11. Finance asks why monthly Claude spend for a multi-tenant SaaS product rose 70% while active users rose 10%…
  12. A healthcare-scheduling agent produces about 2 million traces per day. The observability bill is growing…
  13. A pharmaceutical company's regulatory-QA assistant splits submission documents into fixed 400-token windows…
  14. After a quarterly refresh of an internal knowledge base, an engineering-support assistant began recommending…
  15. A team upgrades its embedding model and, to save time, embeds only newly added documents with the new model…
  16. An IT-service assistant answers from a single vector index of knowledge articles and resolved tickets…
  17. A sales-operations assistant is asked questions like "what was our average deal size in EMEA last quarter, by…
  18. Fourteen product teams are each building agents that need to look up customer entitlements from the same…
  19. A logistics company's planning agent must work with a carrier partner on complex multi-leg shipments. The…
  20. A company-wide assistant has 40 Skills installed, from expense policy to incident response. Users report it…
  21. A compliance-review agent has a short, stable set of non-negotiable rules (about one page) that must apply to…
Solution Design & Architecture 19
  1. A hospital network's COO asks for "a Claude agent to fix discharge delays." Discovery shows physicians spend…
  2. An insurer's eligibility rules are written as explicit thresholds in an underwriting manual, but applications…
  3. Purchase orders take nine days end to end. Analysis shows about seven of those days are spent waiting for…
  4. A retail bank's contact-center business case lists lower cost, faster answers and "transformation" as goals…
  5. A legal team's pilot report claims a 70% time saving for a contract-review assistant, comparing the time…
  6. A marketplace search assistant must meet a contractual p95 latency limit with a partner. The team proposes a…
  7. An invoice-extraction pipeline tested well, but in production about 15% of outputs are empty or nonsensical…
  8. Claude drafts refund decisions that a downstream system executes. Policy says refunds above a threshold need…
  9. A support-answer assistant collects thumbs-up/down ratings from agents. A dashboard shows satisfaction…
  10. HR wants employees to ask questions about roughly 200 benefits policy documents. Requirements are grounded…
  11. Select two tasks where an agentic pattern is better justified than a predefined workflow.
  12. A telecom support agent handles every contact. About 80% of contacts are six well-known intents; the rest are…
  13. A team split contract drafting into six agents, one per clause type. Clauses cross-reference each other and…
  14. A research coordinator fans out to eight search workers, each given the full topic. Final reports contain…
  15. A customer-operations system has an intake classifier, a research worker, a resolution drafter and an…
  16. A multi-agent analysis system produced a wrong final answer. Each agent writes its own logs with its own…
  17. Reviewing a 60-file migration pull request in one pass missed issues in the middle files. The team then tried…
  18. Claude produces quarterly variance commentary by computing variances from a ledger export and then explaining…
  19. An architect must assess an unfamiliar legacy codebase for cloud-migration readiness. A consultant has…
Evaluation, Testing & Optimization 18
  1. A bank is preparing to launch a Claude-based assistant that answers customer questions about account fees…
  2. An engineering lead reports that a new configuration of a document-processing agent reduced cost per API call…
  3. A healthcare provider's patient-intake assistant passed launch review with a zero rate of disallowed medical…
  4. A team building a contract-review assistant has an evaluation set of 200 questions written by its prompt…
  5. A customer-support assistant must (1) return a JSON object matching a fixed schema, (2) call the order-lookup…
  6. An LLM judge is used to compare two versions of a research summarizer pairwise. The new version wins 68% of…
  7. An agent that files insurance claims passes a test case on its first run, and the team marks the case green…
  8. A travel company's booking assistant is a multi-turn chat. The team wants to A/B test a new system prompt and…
  9. After an online test, a new retrieval configuration for an internal IT helpdesk assistant improves the…
  10. A team is comparing two prompt variants for a claims-summary feature over a four-week online test. Both…
  11. A pharmaceutical company's RAG assistant answers questions about drug-interaction guidance. After the…
  12. A procurement agent's responses intermittently end mid-sentence when it summarizes long supplier contracts…
  13. A logistics company routes all customer email through a large, capable model that classifies each message…
  14. An internal policy assistant started giving inconsistent answers about expense limits a week ago: the same…
  15. A media company runs two Claude workloads on the same large model: a real-time newsroom assistant, and a…
  16. A customer-service chat assistant has a p95 latency complaint from users, who mostly perceive the wait before…
  17. A financial-services firm's research assistant shows healthy dashboards: 99.9% uptime, low HTTP error rates…
  18. A SaaS company's monitoring shows that, after a release, cost per conversation rose 30% while traffic, model…
Governance, Safety & Risk Management 15
  1. A wealth-management firm deploys a Claude agent that answers advisors' questions about client portfolios. Its…
  2. An agent triages inbound customer emails, summarizes them, and has tools to look up orders, issue store…
  3. A platform team runs a Claude-based internal agent for IT operations. It has tools for reading tickets…
  4. An insurer's policy Q&A assistant has run well for months. The week after the content team migrated the…
  5. You are building a risk register for an agent that handles accounts-payable exceptions. Four candidate risks…
  6. A multi-step research agent compiles supplier risk reports. Reviewers notice that when one data-source tool…
  7. A healthcare payer's prior-authorization assistant proposes approve or deny recommendations. Clinical…
  8. A logistics company's agent can reschedule deliveries, issue refunds up to a configured limit, and change a…
  9. A team implemented an approval step for high-value contract amendments: the agent drafts the amendment and a…
  10. A European retailer's support assistant stores conversation transcripts, writes full prompts to application…
  11. A US clinic network's legal team has confirmed a business associate agreement covering the Claude model…
  12. A federal agency contractor is designing a Claude-based document analysis system for data categorized at the…
  13. A lender pilots Claude to produce recommended credit-limit decisions for small-business applicants in the EU…
  14. A recruiting platform uses Claude to rank applicants against job descriptions. To address bias concerns, the…
  15. A public-sector benefits agency uses Claude to draft eligibility determinations that caseworkers finalize…
Stakeholder Communication & Lifecycle Management 15
  1. A retail bank's VP of operations asks you for 'an agent that handles card disputes end to end' and wants a…
  2. A feasibility probe for invoice extraction scored very well on 30 invoices the finance team picked as…
  3. You are running discovery for an assistant that will answer employees' leave and benefits questions in both…
  4. A claims-triage system routes drafts to adjusters. Product wants to stop human review for low-value claims to…
  5. You are briefing an executive committee on a drafting assistant for customer letters before a go-live…
  6. Eight months after launch, a new model version is released and the team debates whether the original choice…
  7. A business unit wants you to commit to an availability target for a customer-facing assistant that is…
  8. Which of the following is the best-defined quality objective for an HR policy assistant?
  9. An executive forwards a screenshot of one clearly wrong answer from the internal knowledge assistant and asks…
  10. A claims assistant answers most customer queries in seconds, but customers complain that some responses take…
  11. Several product teams will build Claude features on your platform architecture. In earlier projects, teams…
  12. A build team is about to hand a Claude-based underwriting assistant to the platform operations team. Which…
  13. Overnight, the daily cost of a multi-step Claude pipeline rises sharply with no change in request volume. You…
  14. After launch, an engineer edited the production prompt to make a document assistant's tone warmer. A week…
  15. Your production system is pinned to a model version, and the provider announces that version will be retired…
Claude Models, Prompting & Context Engineering 14
  1. A personal-finance app categorizes every card transaction with Claude, millions of events a month, and the…
  2. A contract-analysis assistant on the mid tier keeps giving wrong termination dates. Tracing shows retrieval…
  3. You are designing a cascade for an internal IT help assistant: the smallest tier answers first, and some…
  4. A document-extraction service calls Claude through a model alias that always resolves to the latest version…
  5. An employee self-service assistant answers pay questions. Its HR database tool runs under a service account…
  6. A SaaS vendor runs a Claude assistant for 30 enterprise tenants. Each tenant has a hand-edited copy of the…
  7. A vendor-research agent fetches supplier web pages, reads internal procurement files for context, and emails…
  8. A marketplace uses Claude to assign a condition label (new, refurbished, used, for parts) to listings. The…
  9. A benefits-eligibility step applies six interacting conditions, and errors cluster on cases where several…
  10. A lender uses Claude, with a reasoning section before each answer, to draft credit-limit recommendations that…
  11. A team enabled prompt caching with a cache_control breakpoint after the system prompt. Usage data shows cache…
  12. A support agent handles long troubleshooting conversations. To control tokens, older turns are replaced with…
  13. An enterprise assistant's system prompt carries 25 departmental procedures (expense filing, visa letters…
  14. A nightly account-research agent's cost has doubled. A token breakdown shows most input tokens are raw JSON…
Developer Productivity & Operational Enablement 8
  1. Security requires that Claude Code never read files under a repository's secrets/ directory. The rule is…
  2. New hires report that Claude Code ignores the team's test command and naming conventions, while the tech lead…
  3. A platform team wants every developer to use the same issue-tracker and read-only analytics-database MCP…
  4. Developers complain about constant permission prompts in Claude Code, and several have added a rule allowing…
  5. After adopting Claude Code, a team's merged pull requests per week rose sharply, but lead time to production…
  6. A team runs Claude Code non-interactively in CI to triage issues filed on its public repository and propose…
  7. An intermittent date-handling bug keeps returning. Claude Code has proposed three fixes in succession; each…
  8. An SRE organization is designing a Claude-based incident-triage assistant. Which design is most appropriate?