Which of the following is the best-defined quality objective for an HR policy assistant?

Answer: C — A weekly random sample is graded by trained reviewers on a rubric, with an agreed share correct and supported

(c) is right: it defines what is measured, on what sample, by whom and against what rubric, so the target can be verified. (a) names a number with no definition of accuracy or method. (b) measures satisfaction from a self-selected minority who click, not correctness. (d) relies on poorly calibrated self-reported confidence.