You are briefing an executive committee on a drafting assistant for customer letters before a go-live decision. Which statement best communicates expected quality?

Answer: C — On 500 real past cases, about 6 in 100 drafts needed a substantive edit; every draft is reviewed before sending

(c) is right: it states quality as a frequency on the committee's own workload and pairs the error rate with the control that handles it. (a) relies on benchmarks rather than their task. (b) makes a promise that will be broken. (d) gives a number without saying what it was measured on, what an error means, or how errors are caught.