A claims-triage system routes drafts to adjusters. Product wants to stop human review for low-value claims to save time; compliance insists every draft is reviewed. Both escalate to you and expect you to pick a side. What is the most appropriate action?

Answer: A — Lay out options with measured error rates and costs, name the decision owner, and propose a pilot

(a) is right: the architect's job is to make the trade-off decidable: options such as full review, risk-tiered review or sampled review with their measured consequences, the owner under the organization's governance, and a way to gather missing evidence. (b) and (d) pick a side on a blanket rule or a single metric. (c) moves the argument up a level without the framing anyone needs to decide.