You are running discovery for an assistant that will answer employees' leave and benefits questions in both EU and US offices. Questions will often include personal circumstances such as medical leave. Which two engagements are most critical to complete before the design is approved? Select two.

Answer: B and C — The privacy and data protection office, on personal data handling, residency, minimization and retention / The owners of the leave and benefits policies, on which documents are current, update cadence and sign-off

(b) and (c) are right: sensitive personal data across jurisdictions makes privacy requirements a likely blocker, and the policy owners determine whether the knowledge source is current and who approves answers; both shape the design. (a) commits to a technical choice before requirements. (d) sets a target without a baseline, which can't be validated.