CCAR-P practice › Governance, Safety & Risk Management · Question 87 of 110

Governance, Safety & Risk Management

A public-sector benefits agency uses Claude to draft eligibility determinations that caseworkers finalize. Advocacy groups ask how decisions are explained to applicants. The team proposes attaching the model's step-by-step reasoning text to each determination letter. What is the most appropriate response?

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Answer: A — Explain via the cited rules and applicant facts, disclose AI assistance, and offer a route to human review

Transparency for affected people means disclosure, an explanation grounded in verifiable rules and facts, and recourse to a human with authority. (c) treats generated reasoning as a faithful audit-grade explanation, which it isn't guaranteed to be. (b) removes disclosure and recourse. (d) is neither an explanation of a particular decision nor necessarily appropriate to publish.