Purchase orders take nine days end to end. Analysis shows about seven of those days are spent waiting for three managers to approve in sequence; filling in the request form takes around twenty minutes. The sponsor wants a Claude assistant that drafts purchase requests. What should the architect advise?

Answer: B — Explain that drafting is not the bottleneck and propose targeting approvals, such as Claude summaries for approvers plus parallel approval

The business outcome is cycle time and the constraint is the approval chain, so (b) is honest and aims at the real bottleneck, including a process change. (a) would barely move cycle time and sets up a misleading report. (c) removes accountable approval without addressing governance. (d) measures model activity, not the outcome.