CCAO-F practice › Configuration and Knowledge Management · Question 74 of 100

Configuration and Knowledge Management

A sales manager uses the Gmail connector so Claude can summarize recent vendor email threads. Claude's summary states that a vendor agreed to a 15% discount. What is the most appropriate action before using this in a negotiation?

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Answer: D — Open the source email thread and confirm the discount, version and date before relying on it.

A connector gives Claude access to sources but doesn't guarantee the summary is right. It could misread a thread or draw on an older message, so check the specific claim at the source (d). Trusting it because of the connector (a) or because Claude confirms (b) skips verification. Disconnecting (c) is an overreaction when checking the source solves the problem.