A strategy manager at a regional bakery chain reviews a Claude-drafted analysis of two possible flour suppliers. The chain's customers are split roughly evenly between rural and urban stores. Select the two features of the draft that indicate bias or one-sided framing.

Answer: A and C — Every customer example in the analysis describes urban office workers / Supplier A's delays are 'serious risks' while Supplier B's similar delays are 'minor considerations'

Bias often shows as skewed examples that leave out part of the real audience (a) and as loaded framing that describes equivalent facts differently (c). Clear headings are good organization, not bias (b). Using the uploaded source data is grounding, which is desirable (d).