CCAO-F practice › Governance, Risk, and Responsible Use · Question 83 of 100

Governance, Risk, and Responsible Use

A marketing coordinator wants to connect her work email account to Claude through a connector so it can summarize campaign feedback threads. Her inbox also contains HR correspondence and contract negotiations. What is the most appropriate first step?

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Answer: A — Check that the connector is approved under the AI policy, knowing that once authorized Claude can read from that source.

A connector gives Claude read access to the authorized source, so it should only be used where the organization permits it, with awareness of what is in that source (a). Telling Claude to ignore certain emails (b) is an instruction, not a control. Being a product feature (c) doesn't mean it's approved for her organization's data. Forwarding work email to a personal account (d) moves data outside approved systems.