CCAO-F practice › Workflow Integration and Solution Design · Question 48 of 100

Workflow Integration and Solution Design

A business analyst uploads transcripts from five stakeholder interviews about a new expense-approval process and asks Claude to 'summarize the requirements.' The summary is clear and well organized. Before sharing it with the process design team, what is the most appropriate next step?

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Answer: C — Ask Claude to list gaps, stakeholder conflicts, ambiguities and assumptions, citing the transcripts, then confirm them with stakeholders.

A summary reorganizes what people said; requirements analysis also needs to surface what is missing, contradictory or assumed, and those findings must be confirmed with the people who own the requirements (c). A tidy summary is not evidence of completeness (a). Reformatting (b) changes style, not substance. A self-rated completeness score (d) is not a reliable signal.